Frequently Asked Question

Error BLZ51900002
Last Updated 3 months ago

Description:

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Your computer could not reach the connection server because security software is blocking the connection, or the connection is unstable.

Solution :

  • Try closing all background applications to resolve software conflicts.
  • Temporarily disable or uninstall security software, which may mistakenly identify the login module as a threat.
  • Reset your network devices to ensure that your router is not overwhelmed with data.
  • Free and renew your IP and purge your DNS to resolve any network conflicts.
  • Run an antivirus scan to eliminate viruses or malware.

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