Frequently Asked Question
Description :
If you're having framerate drops or graphic bugs/lags, this article will help you.
Solutions :
First of all, check that you have the right configuration for the game :
SHADOWLANDS
MINIMAL CONFIGURATION | RECOMMENDED CONFIGURATION | |
|---|---|---|
| OPERATING SYSTEM | Windows® 7 64-bit | Windows® 10 64-bit |
| CPU | Intel® Core™ i5-3450 AMD FX™ 8300 | Intel® Core™ i7-6700K AMD Ryzen™ 7 2700X |
| GPU | NVIDIA® GeForce® GTX 760 2 Go or AMD Radeon™ RX 560 2 Go or Intel® UHD Graphics 630 (45W TDP) | NVIDIA® GeForce® GTX 1080 8 Go or AMD Radeon™ RX Vega 64 8 Go or above |
| MEMORY | 4 Go RAM (8 Go in case your memory is shared with the GPU) | 8 Go RAM |
STORAGE | Solid State Drive (SSD) 100 Go of free space Hard Disk Drive (HDD) 100 Go of free space (your gaming experience could be impacted by the performances of your hard drive). | Solid State Drive (SSD) 100 Go of free space |
| INTERNET | High speed connection. | |
DEVICES | Mouse and keyboard. Other devices are not supported. | Multi-button mouse with scroll wheel. |
| RESOLUTION | 1024 x 768 or higher | |
BATTLE FOR AZEROTH
| MINIMAL CONFIGURATION | RECOMMENDED CONFIGURATION | |
|---|---|---|
| OPERATING SYSTEM | Windows® 7 64-bit | Windows® 10 64-bit |
| CPU | Intel® Core™ i5-760 or AMD FX™-8100 or above | Intel® Core™ i7-4770 ou AMD FX™-8310 or above |
| GPU | NVIDIA® GeForce® GTX 560 2GB or AMD™ Radeon™ HD 7850 2GB or Intel® HD Graphics 530 (45W TDP) | NVIDIA® GeForce® GTX 960 4GB or AMD™ Radeon™ R9 280 or above |
| MEMORY | 4 GB RAM (8GB for integrated graphics such as Intel HD Graphics series) | 8 GB RAM |
| STORAGE | 70GB of free space on a hard drive at 7200 rpm. | 70GB of free space on an SSD |
| INTERNET | High speed connection | |
| DEVICES | Mouse and keyboard. Other devices are not supported. | Multi-button mouse with scroll wheel. |
| RESOLUTION | 1024 x 768 or higher | |
Legion | Minimal configuration | Recommended configuration |
Operating system | Windows® XP / Windows Vista® / Windows® 7 / Windows® 8 / Windows® 10 with latest service pack | Windows® 10 64-bit with latest service pack |
CPU | Intel® Core™ 2 Duo E8500 or AMD Phenom™ II X3 720 | Intel® Core™ i5-3330, |
GPU | NVIDIA® GeForce® GT 440 or AMD™ Radeon™ HD 5670 or Intel® HD Graphics 5000 | NVIDIA® GeForce® GTX 750 Ti or |
Memory | 2 GB RAM | 4 GB RAM |
Storage | 45 GB of free space on your hard drive | |
Internet | High speed connection | |
Warlords of Draenor:
Warlords of Draenor | Minimal configuration | Recommended configuration |
Operating system | Windows XP / Windows Vista / Windows 7 / Windows 8 / Windows 8.1 with the latest service pack | Windows 7 / Windows 8 / Windows 8.1 64-bit with latest service pack |
CPU | Intel Core 2 Duo E6600 or AMD Phenom X3 8750 | Intel Core i5 2400, AMD FX-4100, or above |
GPU | NVIDIA GeForce 8800 GT, ATI Radeon HD 4850, or Intel HD Graphics 3000 | NVIDIA GeForce GTX 470, ATI Radeon HD 5870 or above |
Memory | 2 GB RAM (1 GB Windows XP) | 4 GB RAM |
Storage | 35 GB of free space on your hard drive | |
Internet | High speed connection | |
Mists of Pandaria:
Mists of Pandaria | Minimal configuration | Recommended configuration |
Operating system | Windows XP / Windows Vista / Windows 7 / Windows 8 / Windows 8.1 with the latest service pack | Windows 7 / Windows 8 / Windows 8.1 64-bit with latest service pack |
CPU | Intel Core 2 Duo E6600 or AMD Phenom X3 8750 | Intel Core i5 2400, AMD FX-4100, or above |
GPU | NVIDIA GeForce 8800 GT, ATI Radeon HD 4850, or Intel HD Graphics 3000 | NVIDIA GeForce GTX 470, ATI Radeon HD 5870 or above |
Memory | 2 GB RAM (1 GB Windows XP) | 4 GB RAM |
Storage | 35 GB of free space on your hard drive | |
Internet | High speed connection | |
Cataclysm:
Cataclysm | Minimal configuration | Recommended configuration |
Operating system | Windows System XP/XP64/Vista/Vista64/7 | Windows 7 |
CPU | Intel Pentium D or AMD Athlon 64 X2 | Intel Core 2 Duo 2.2 GHz,AMD Athlon 64 X2 2.6 GHz or above |
GPU | NVIDIA GeForce 6800 or ATI Radeon X1600 Pro (256 MB) or Intel HD Series | NVIDIA GeForce 8800 GT,ATI Radeon HD 4830 (512 MB) or above |
Mémoire | 2 GB RAM (1 GB Windows XP) | 4 GB RAM |
Espace disque | 25 GB of free space on your hard drive | |
Internet | High speed connection | |
Wrath of the Lich King:
Wrath of the Lich King | Minimal configuration | Recommended configuration |
Operating system |
| Windows 7 |
CPU | Intel Pentium D or AMD Athlon 64 X2 | Intel Core 2 Duo 2.2 GHz,AMD Athlon 64 X2 2.6GHz or above |
GPU | NVIDIA GeForce 6800 or ATI Radeon X1600 Pro (256 MB) or Intel HD Series | NVIDIA GeForce 8800 GT,ATI Radeon HD 4830 (512 MB) or above |
Memory | 2 GB RAM (1 GB Windows XP) | 4 GB RAM |
Espace disque | 20 GB of free space on your hard drive | |
Internet | High speed connection | |
Press [Ctrl]+[Alt]+[Delete] to open the task manager, close all unnecessary programs.
Try to update your drivers.
Use CCleaner to clean your directories.
Try to defragment your hard disk.
Get the latest version of DirectX and install it.
You can disable some of your add-ons that may affect the game's fluidity.
Right click on "My computer" then "properties", "advanced system settings" then "settings" of the performance sub-section, tab "Visual effects" then "Adjust to get the best performance" then OK.
Update your antivirus, scan your system and delete any infected files.
If you have unstable frames per second, enter the following commands in the chat:
SET maxFPS "60" SET maxFPSbk "60"
Or :
/console maxfpsbk 60
/console maxfps 60