Frequently Asked Question

Error #1
Last Updated a year ago

Description:

This error shows when your computer is not able to read your RAM memory or launch a program.

Error code:
This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: C:\ProgramData\Battle.net\Client\Blizzard Launcher.1974\Blizzard Launcher.exe

The instruction at "0x771A32A0" referenced memory at "0x07F18F3A".
The memory could not be read.

Project: 19140301
Build: 1974
Project Name: Blizzard Launcher.exe



Solution:

  • Close all programs running in the background
  • Open the firestorm launcher
  • Choose your extension and locate the game on your computer
  • Select"Settings" and click on "Analyze and repair"
  • Wait for the repair to be complete.
  • You can play again by clicking on the "Play" button.

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